Privacy Policy

This Privacy Policy of Euroverre Inc. (hereinafter "the company") describes its practices, as well as those of its representatives, regarding the collection, use, and disclosure of personal information of our customers, employees, and other business partners (hereinafter the "Policy"). This policy also aims to disclose the measures taken by the company to protect the security of the personal information we collect, all in compliance with the provisions of the Act to modernize legislative provisions on the protection of personal information, LQ 2021, C.25 (hereinafter "Law 25").

1. Consent

By providing your personal information to us, whether through our website or any other means of communication, you agree to be bound by this Policy and consent to the collection, use, disclosure, retention, and destruction of your personal information in accordance with the terms described in this Policy.

2. What kind of information do we collect?

When you are a customer of the company, we may collect some of your personal information, including:

• Your personal name or your company name;
• Your personal or business address;
• The delivery address for your merchandise;
• Your phone number;
• Your email address;
• Information from your credit card, such as the number, expiration date, and CVC;
• Your purchase history;
• Your banking information;
• Contact information for your suppliers;
• Information about the use of our website: IP address, log files, browser information, device identifiers. (see our Cookie Policy)

This information may be shared with our partners Stripe or Moneris. You can review the Stripe Privacy Policy and Moneris Privacy Notice for more information.

3. Purposes of collection

The collected data serves the following purposes:

• Determining your geographic location;
• Being able to charge an amount to your credit card to process your order;
• Having your contact information to complete the business transaction;
• Allowing you to register on our website;
• Complying with various government regulations;
• Customizing the experience on our website by analyzing its use;
• Determining your creditworthiness in order to grant you credit;

4. Security measures

Various security measures are in place, both in terms of physical security and information security.
Information security measures include:

• The use of passwords;
• Restricted access to our data storage rooms;
• Regular review of our information security;

Physical security measures include:

• Offices with controlled access;
• Restricting access to your personal information to a select group of individuals;
• A comprehensive security system in our offices;

5. Policy Changes

The company reserves the right to make changes to the policy at any time. It is recommended to regularly visit this page and check the date of the last modification, indicated at the bottom of this page.

6. Accessibility and rectification

To access the information in your record or make any changes to it, you can communicate with us in writing. You can also ask us how this information is used, to the extent permitted by law.

7. Right to withdraw information

At any time, you can exercise your right to withdraw personal or confidential information so that the company can destroy the information it has about you. Withdrawing your consent may mean that the company may no longer continue to provide you with its services. To exercise this right, please send an email to: comptabilite@euroverre.com

8. Destruction of information.

If the purposes for which the collected information is achieved, the company securely destroys documents containing confidential information, subject to a retention period prescribed by law.

9. Link to other websites

The company may offer hyperlinks to other partner sites. The company disclaims all responsibility for the business practices or content of these sites and advises you to check their own privacy policy.

10. Register

The company takes all reasonable measures to reduce the risk of compromising your personal information and keeps a record of any incidents that may compromise their confidentiality. To the extent that your data is compromised by an incident, you will be notified.

11. Complaint and processing procedure

Anyone can make a complaint to the person responsible for the protection of personal information. The complaint must be made in writing and indicate the nature of the allegations, the date on which the incident occurred, and the expectations regarding the outcome of the complaint. The person responsible must then process the complaint within a maximum of 15 business days.

12. Contact

For any questions, comments, or to file a complaint, you can contact our person responsible for the protection of personal information:

Francis Landry
Person responsible for access and protection of personal information

Flandry@euroverre.com
450-668-0804 ext. 227

1610 rue nationale, Terrebonne J6W 0E2

This page was last modified on November 03 2023